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Since its launch in January 2010, the iPad has become part of daily life for up to 60m users worldwide. According to a recent survey of US consumers, most of those iPads have never left the home or ventured much further than the living room. However, a new survey suggests that IT and business professionals use iPads very differently.

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The iPad for Business Survey was carried out by IDG Connect, part of the International Data Group tech media company. The results are not only beautifully presented (you can download the white paper here) but offer a fascinating insight into the iPad as a critical device for the mobile professional.

iPad for the mobile professional

Here are 5 things we took away from the results of the iPad for Business Survey:

1. 51% of IT and business professional say they “always” use their iPad at work. Out-of-home usage is way more intense for professionals than consumers - with over 79% of IT decision-makers saying they “always” use their iPads “on the move.”
2. IT and business professionals use their iPads as dual-purpose work and leisure devices, with a strong emphasis on work functionality, and an extremely heavy emphasis on “on the move” usage. 54% say they “always” use their iPad at home; only 31% say they “always” use their iPad for entertainment; 42% for personal communication.
3. Only 29% say they “always” connect via mobile networks. This suggests that, whist on the move, the iPad has become a tool for IT professionals to consume time-shifted (e.g. downloaded or synced) content. Three-quarters of respondents say they use their iPad for reading.
4. The survey suggests that iPads are better suited to consumption, rather than generation, of content. Three-quarters of professionals say they use their iPad mostly for reading.
5. Whilst only 10% say that their iPad has “completely replaced” their laptop, more than half say that it has “partly replaced” it. The survey also suggests that the device is transforming patterns of content consumption, as iPad-owning IT and business professionals migrate away from physical media, such as books and DVDs, to digital alternatives.

How do you use your iPad?

Do you use an iPad for work? Do you use it on the move? What are its killer applications? And do you agree that the iPad is better suited for consumption rather than creation?

San Sharma (@WorkSnugSan) is community manager at WorkSnug

Photo credit: Brendan Lynch

You’ve taken the quiz. You’ve packed your bag. It’s time to make your remote working experience a success.

Cora Rodenbusch (@corasauras) is a senior communications manager at PGi (@PGiMeetTweet),a virtual meetings company, providing audio, web and video conferencing solutions to over 75% of Fortune100.

In Part II: Three Steps to Taking Your Show on the Road we shared that working outside the office requires flexibility, determination and plenty of energy and optimism to get through the day. These traits are necessary for the remote worker because when you work outside the office, your final output is often your only success measurement. Forget showing up early, staying late and looking the part, most will only know you by the quality of your work.

Understanding this freeing, albeit slightly frightening, reality will help you shift gears and focus on what really matters during your work day. And thankfully, we’re not the first to figure it out. I’ve found that those who run their own business encounter the same challenge.

As a remote worker, take note from your successful start-up friends and ensure the quality of your work remains high by aligning your efforts with company goals, building your “customer base” and keeping your stakeholders satisfied, just as if you were running your own business. 

Five Tips for a Healthy “Work-from-Anywhere” Business:

1. Keep set hours to ensure your time in the “office” remains productive. The sense of urgency you feel in the final hour will help drive productivity throughout the day.  
2. Absorb small costs to keep a long-term customer (i.e. your employer) happy.  For example, put in an extra hour or two to make a deadline, fund emergency airport internet or splurge on a long-distance call. Don’t let a small cost keep you from a big win.
3. Stay front and centre by keeping your stakeholders in the loop – they probably didn’t hear you land that big deal, so once a month write up your successes and what’s to come in your very own “customer newsletter.”
4. Look the part – not just for those on the other side of the webcam, but for you! Keep a tidy workspace and look professional.
5. Ask yourself: “Is it working?” Once you’ve lived with your new work environment, check in with your stakeholders (and yourself) to make sure expectations are being met. The fact that it’s not working isn’t necessarily a bad thing, however not doing anything about it is. You can modify your remote working experience a number of ways so don’t head back immediately if you run into a problem. 

Plug Into the Mothership

Finally, don’t forget the power of the office. In-person relationship-building and collaboration is still best, so before you start your journey, make sure you’ve accounted for a trip to headquarters at least once a quarter.

Recharge your corporate batteries, check in your laptop in with IT, stop by your team members’ desks to thank them for their help on the latest project and don’t forget to pick up your corporate pom-poms before you leave – You’ll need those in the 11th hour when looking for inspiration.

Best of luck fellow remote workers! You can follow the second half of my yearlong journey to PGi’s EMEA and APAC offices in the Cora the Digital Nomad section on Blog.PGi.com.  

Do you work outside the office? What advice would you give to a new teleworker?

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Preparing to take my business on the road was one the most exciting and confusing times in my career. When I decided to leave my office in Austin, TX last August I had no idea what awaited me in Europe and Asia Pacific.  Regardless of my own questions, I still had to get my team on board, find a location and pack my digital tool belt. 

Cora Rodenbusch (@corasauras) is a senior communications manager at PGi (@PGiMeetTweet), a virtual meetings company, providing audio, web and video conferencing solutions to over 75% of Fortune 100.

Straight from my 6 months as a Digital Nomad, below are three steps to taking your show on the road.

Step 1: Get Your Key Stakeholders On Board.

Put yourself in your boss’s shoes and pitch accordingly. Most likely your boss is asking him/herself three questions: Can you do your job outside the office? Could you actually do it better? Will it make you a happier, more satisfied worker? 

Talk to those points, making your pitch as practical as possible. Share your story, be personal, but leave the emotions aside. And most importantly, make sure you’ve fully thought through your plan. Come with all the details such as office hours, cost ownership and accountability, but only speak to them if you feel your stakeholders are ready to hear them. 

For more support check out a recent GreenBlog.PGi.com post on Making a Case for Teleworking.

Once you have been given the green light, bust out the champagne, celebrate and calmly proceed to step 2. 

Step 2: Scout Out a Location

Whether you’re planning on working from home, the coffee shop or a remote island, make sure the internet connectivity is VoIP quality, its quiet enough to take a conference call and you can afford it. Once you’ve found a location that meets this criteria, see if it’s laptop-worker-friendly and if you enjoy being there.  

Step 3: Pack Your Bag

Before you step out the door, make sure your bag is packed. When your office is mobile, it’s best to pack light, so make sure your tools work extra hard. When evaluating a new tool for my digital tool belt, I always ask, is it mobile? Is it global? And most importantly is it social, does it have that human element?

What’s in My Digital Tool Belt:

• Smartphone for Quick Email & Helpful Apps: I live by my TripAdvisor and Worksnug apps. Both help me find the right places to land for a productive day in the “coffice.”
• Solid Video Conferencing Tool:  I use the iMeet® iPad app tool to keep it personal and teleport back to the office when needed. 
• Online Storage: I use Evernote to store important information when on the go. I can access my files on any of my devices and even offline, when en route to my next destination.  
• Emergency Internet: Kindle 3G for free global 3G wireless

Bon voyage fellow teleworker! Don’t miss next week’s Part III of the Digital Nomad 101: Your Guide to Working Outside the Office to find out how to make your teleworking experience a success.  

What would you add to your digital tool belt?

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Whether you have the itch to travel or are just looking to mix it up at work, setting up shop outside the office can be as exciting (and demanding) as starting a new job. 

Cora Rodenbusch (@corasauras) is a senior communications manager at PGi (@PGiMeetTweet), a virtual meetings company, providing audio, web and video conferencing solutions to over 75% of Fortune 100.

Six months ago, I left my office in Austin, Texas, to become a Digital Nomad, traveling through Europe and Asia Pacific with my husband and visiting PGi’s 30+ global offices along the way. With visions of French cafés and ocean-front offices dancing through my head, I set off on my yearlong journey abroad.

Over the past few months, I’ve enjoyed finding out firsthand what taking your show on the road really looks like and how to keep the team back home happy.

Before you sign up to telecommute or enter the Digital Nomad’s Wild West of Wi-Fi scavenging, take a look at our Digital Nomad 101 – Your Guide to Working Outside the Office. 

PART I: Are You a Candidate for Remote Working?

It takes the right gig to make your Digital Nomad experience a success. Is there some rare, specialized tech machine you need to complete your duties? Is your work dependent on being physically present? Does your role require manual labor? If so, you might need to work from the office. 

For everyone else, there’s a good chance you could satisfy your job requirements with a laptop, an internet connection and a cell phone. 

But that’s not all it takes to make it work. Every aspiring Digital Nomad should evaluate their personality, motivation and work style before leaving the comfort of the office’s cubicle walls.  Remote working requires flexibility, determination and plenty of energy and optimism to get through the day. 

Think you’re the right fit for teleworking? Take the “What’s My Work Style Quiz” to find the work environment that best suits you. 

‘What’s my work style?’ quiz

I work best when… 

1. I’m surrounded by my team. 
2. I’m alone in peace and quiet. 
3. My headphones are in. 
4. I’m inspired by my surroundings.

When it comes to office hours, I prefer to… 

1. Keep a firm schedule. 
2. Come in early and leave late, allowing for breaks throughout the day. 
3. Stay flexible, adjusting to whatever the day’s duties require. 
4. Keep it fluid by working long hours one day and just a few the next. 

I would describe myself as primarily… 

1. Social. 
2. Self-Motivated. 
3. Practical. 
4. Entrepreneurial. 

On average, I would rather have ____ over _____.

1. Predictability/Surprise 
2. Personal Work Space/Communal 
3. Too Many Options/Not Enough 
4. Variety/Routine 

A good day in the office involves… 

1. Getting out with the team.
2. Solid, uninterrupted work.
3. Having time to work in the coffee shop downstairs.
4. The unexpected. 

When it comes to tech support, I…

1. Need a lot of help! Thank goodness for the help desk. 
2. Can manage on my own 90% of the time.
3. Require help occasionally. 
4. Support myself and resolve most issues.  

If you answered mostly A’s, you’re best suited for the traditional office environment. 

If you answered mostly B’s, the home office is for you. 

If you answered mostly C’s, consider a hybrid scenario with time in and outside the office. 

If you answered mostly D’s, pack your bags! You’re going on the road. 

For more on what it takes to work outside the off, check out Three Questions for the Aspiring Teleworker. 

Stay tuned for “Part II: Three Steps to Taking Your Show on the Road.” I’ll offer advice on how to pitch the big idea to your boss, locate the right work environment and pack the perfect Digital Nomad tool belt.   

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Did you take the quiz? How did you score? Do you think you can adjust your habits to meet your dream of becoming a Digital Nomad?

(Ed. note: We’re having a bit of a ‘freelancers focus’ this January for those of who whose New Years’ Resolution is to become your own boss! If you do it, make sure you’ve got the essentials in place. You may want to think about insurance, as this guest post from Vicky Pont of PolicyBee points out.)

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So you’re out on the road, living the life of a mobile worker. That’s all well and good, but what about the hazards you might encounter along the way – is it best to think about insuring yourself against them and their consequences?

Let’s not underestimate the dangers. There are cups of coffee just waiting to tip themselves onto our keyboards; phones and laptops keen to crash to the hard stone floor; light-fingered folk only too keen to help themselves to our belongings, and clumsy passers by ready to catch their foot and trip on the straps of our bags. 

Many of us make the mistake of simply thinking about the value of the hardware we carry around: the laptop, and maybe the mobile phone. Often, mobile phone shops offer you an insurance policy. But that may be limited to a slow replacement or repair service – not exactly ideal if your business activities rely on being contactable at all times.

And it’s the same with your IT equipment. It may be covered under your household insurance - and that might be something you checked when you took out the policy. But a domestic insurance policy will only typically cover you for replacement of lost or damaged hardware, it’s not going to compensate you for the loss of important business data, nor the time lost as you get yourself up and running again. 

Portables insurance

So, the best way to make sure you’re covered is to get yourself some proper, portable business equipment insurance. That way, you can rest assured that the bits and pieces you take out and about are protected against the triple potential threats of loss, damage and theft.

Public liability insurance

Depending on where you are temporarily holed up, it might be advisable to have a public liability insurance policy in place. This will cover you against a claim, in the unlikely event that you can be deemed to have caused an accident – as in the example with the bag strap above. On private property such as in a serviced office or a coffee shop, the owner will normally be liable for incidents that take place on their premises.  

Professional indemnity insurance

Finally, as a responsible flexible worker you should consider protecting yourself with a professional indemnity insurance policy. This covers you if your work doesn’t meet with the client’s expectations. The policy is a cheap down payment against the legal costs of defending a claim against you. Indemnity insurance can handle the dispute, defending your reputation and covering any consequential losses, if they can be proved.

PolicyBee (@PolicyBee) is an online business insurance broker for UK freelancers, consultants and small consultancies. Find out more at www.policybee.co.uk

Photo credit: ul_Marga

Enterprise mobility services provider iPass has published the results of a global mobile workforce survey and - if you needed proof - it shows, overwhelmingly, that enterprise is going mobile.

You can read the full report on the iPass website. We’ve pulled out some highlights that we thought might interest you and make you think about the way you work.

San Sharma (@WorkSnugSan) is community manager at WorkSnug

Mobilemania Sweeps the Enterprise

1. Mobile workers are getting younger. (Ed. note: What’s your secret?!) The median age of a mobile employee is 41, five years younger than in 2010
2. Keeping tabs. Tablet ownership has grown to 44 percent of mobile employees, up from 33 percent in the second quarter of 2011
3. iEnterprise. The iPhone is now the top smartphone in the enterprise market with 45 percent marketshare among mobile workers, up from 31 percent in 2010
4. Decisions, decisions. Only 28 percent of mobile workers are given no choice when it comes to selecting a smartphone; the majority of enterprises offer their employees some choice (62 percent) – 44 percent can select from a list of smartphones, and an additional 19 percent can use any device they choose to access corporate resources
5. Home alone. 42 percent of mobile employees leave their laptop at their work base and just use a smartphone or tablet in the evenings or on the weekends, at least occasionally
6. “I can’t live, if living is without U…nified Communications.” 59 percent of mobile employees gave an emotional response when asked how they would feel if they went without their smartphones for a week. Among mobile employees with an emotional response, 40 percent would feel disoriented, 34 percent would feel distraught, and 10 percent would feel lonely without their smartphone
7. The Yawn Ultimatum. One in four mobile workers sleeps less than six hours a night. And one in three mobile workers claimed that they got less sleep because of work
8. On the road. Again. When traveling, 44 percent of mobile workers believe travel contributes negatively to their overall health. Only 9 percent consider travel a positive, and 47 percent see no effect at all
9. Focus Pocus. Mobile workers don’t waste much time during the day on technology distractions – only about 28 minutes on average. The top two reasons are work-related (one email and two technical issues), followed by social media
10. The IT Crowd. Most mobile workers described themselves as highly proficient when it comes to technology (69 percent), compared to 6 percent who rated themselves as fairly proficient or non-proficient. And mobile workers only contacted IT as a last resort (81 percent), while 2 percent had IT on speed dial

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Photo credit: Holger Eilhard

Podcast fans! The wait is over. Episode 6 of our (potentially) award-winning podcast is out now. Turn on, tune in, drop us a comment - let us know what you think. Subscribe, if you haven’t already, and enjoy!

About Snug Sound

Snug Sound is an audio podcast, presented by WorkSnug community manager San Sharma, and produced by WorkSnug in association with Plantronics.

It provides wi-fi hopping, coffee-sipping mobile workers a free slice of news, guides and reviews – and helps digital nomads work their best wherever they work.

This episode

In this episode, WorkSnug San (@WorkSnugSan) chats to globe-trotting mobile worker Cora Rodenbusch of virtual meetings company PGi. Cora’s travelling the world whilst continuing to work. San asks how she does it from her current base in Bangalore, India.

How to subscribe

You can subscribe to Snug Sound on iTunes or directly via RSS (http://feeds.feedburner.com/SnugSound). You can also listen to Snug Sound via the AudioBoo website and mobile app or just below. It’s better to subscribe, as you’ll automatically get new episodes as they’re released.

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Music: ‘Wired But Disconnected’ by duckett

Is it a good or bad thing that you can now work wherever you are? Long gone is the excuse that you can’t get to your email, you’ve left the file at home or your smartphone isn’t so smart. It is! And your files, your apps and your settings can follow you around in a virtual cloud that hangs above all of our heads.

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But there’s a positive side to all of this too: you can work wherever you are! You don’t have to be at your desk or even be at a desk at all. You don’t have to work when the office is open and you don’t have to worry about backing up your data (kind of).

cloud com·put·ing: working with files and software on the Internet, rather than on your hard drive

Here are 10 cloud-based apps that can help you work wherever you like:

1. Dropbox. Dropbox is a cloud app with wow-factor: for people new to working in the cloud especially, it’s very impressive. It’s a folder that sits on your computer, like any other folder, but the difference is its contents are stored remotely and synced across other computers and devices that are are signed into your Dropbox account or sharing folders with you. In summary, it could do to the USB stick what the MP3 did to the MiniDisc.
   Because it looks like any other folder on your computer, it can also turn regular apps into cloud apps by hosting files and settings. For example, I use typing shortcut utility TextExpander. I put its settings file in my Dropbox so that my shortcuts sync across my desktop computer at home and my laptop when I’m on the move.
   Dropbox Basic is free and includes 2GB of storage; other account types are available
2. Evernote. Evernote is sort of like Dropbox for your brain. It helps you “remember everything” by allowing you to capture notes and ideas, photos and screen grabs, sounds and links, sync them automatically to the cloud and access them from practically anywhere. Evernote is available through your web browser, Windows and Mac desktop apps and mobile apps for iOS, Android, Windows Phone 7, BlackBerry and Web OS.
   Evernote is free; Evernote Premium is $5 per month or $45 per year
3. Google Docs. Google Docs might not be ready to take over Microsoft Office just yet, but it’s edging ever closer. It includes apps for word processing, spreadsheets, presentations, drawings and forms. You can upload files from your desktop to get started, access documents from connected computers and smartphones and collaborate in real-time with colleagues.
   Google Docs is a free product
4. Gmail and Google Calendar. More from Google now, and I include them knowing full well that you understand what they are, but as a reminder that if you work on the move it is essential to have hosted email and calendar. Google’s solution is a good one, and it’ll sync with your Android phone, of course, and with your BlackBerry, iPhone, Windows and Nokia phone using Google Sync.
   Gmail and Google Calendar are free products
5. Hootsuite. Power users will tell you that TweetDeck is the only way to manage your social media presence, but I disagree. I resent that you have to install third-party software (Adobe Air) in order to use TweetDeck on the desktop, and I find its interface a bit grim, to be honest. HootSuite, on the other hand, runs in your browser, on your smartphone and tablet device, does everything TweetDeck does and more, and it’s better looking. Oh, and The White House (@whitehouse) uses it too.
   HootSuite Basic is free; HootSuite Pro is $5.99 per month
6. Delicious. It looked like it was all over for Delicious when Yahoo! dropped it, but fans and YouTube founders Chad Hurley and Steve Chen bought it and have kept it going. What is it worth it? Yes! Delicious is a bookmarking service that keeps all of your important links in the cloud, so you can get to them from any computer. It keeps them organised with tags; team it up with a service like ifttt and you could get your bookmarks to work for you. (Let me know, if you need an ifttt invitation, by the way, in the comments!)
   Delicious is a free product
7. Instapaper. Ever get sent a link to an article that you don’t have time to read right now? ‘Read Later’ with Instapaper by clicking a bookmarklet in your web browser. The article is automatically made read-friendly and synced with Instapaper, ready to read on its website, and offline on your iPhone, iPad or Kindle - perfect for when you do have time to read, like when you’re travelling.
   Instapaper is a free product
8. Toodledo. It’s not the best-looking todo app, but it works really well. Get tasks out of your inbox by forwarding them to your Toodledo email address, organise them by folders, tags, context and subtasks, and sync them with your iOS, Android or BlackBerry device. Better-looking apps include Flow and Wunderlist.
   Toodledo is free; Toodledo Pro is $14.95 per year; Toodledo Pro Plus is $29.95 per year
9. Salesforce. Salesforce is CRM software that sits in the cloud, allowing you to take your customers’ details with you on the move.
   Salesforce starts at $2 per month up to $250 per month, depending on your requirements
10. Basecamp. Basecamp is project management software that’s perfect for remote teams, allowing you to share files, deliver projects on time and - crucially - keep communication organised and out of your inbox (no-one needs more email, right?).
    There’s a free version of Basecamp; a basic plan for $24 per month; Plus, Premium and Max plans are also available, up to $149 per month, depending on your requirements

What did I miss?

What cloud apps do you use - on the move, at home or in the office? Let us know in the comments below.

Comments

San Sharma (@WorkSnugSan) is community manager at WorkSnug.

Photo credit: Camdiluv ♥ AmmyLynn

Last week, I embarked on a flat swap, trading my East London basement for a seaside(ish) apartment in Brighton.

I took my laptop with me, in an effort to get some work done, but found, when I got there, glorious sunshine, old friends and new places to eat, art galleries, night clubs and, of course, beaches.

We’ve gone on holiday by mistake

Could I continue to work amongst the holidaymakers? Would I swap my laptop for a rest stop and power down completely? Or could I do both, and have what Lucy Kellaway calls a ‘worliday’?

I chose the latter, and kept a diary for this blog: on the first day, I went coffee shop hopping; on the second, coworking at The Skiff. I shared some of my tips for making the most out of a ‘worliday’. But, like all good things, it’s come to an end. (Or has it…? More on that later.) But first, how did day three go?

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Day Three

By the third day, I was really getting into the flow of my worliday. I woke up early, without an alarm, and headed to Brighton’s trendy North Laine for breakfast at Café Delice.

I asked for Wi-Fi before the waiter asked for my order. He scribbled down the password and pointed out the power outlets. This deserves eggs benedict, I thought, and placed my order.

And then something amazing happened. I worked. Really, really hard. I knew that I had lots to do and that I had a cinema date that afternoon, so I switched off all notifications, eased off maniacal checking of Facebook and got on with my work.

By noon, I’d done almost a day’s worth of work. If I fancied it, I thought, I’d do a bit more after the film. But, for the meantime, I was happy with my own motivation, fuelled by my afternoon treat and, in no small part, by an excellent eggs benedict.

Coming home

I’m on my way home now, but I’m taking with me some valuable lessons. As flexible, independent and mobile workers, we have the luxury to make every day a worliday, if we wish. It’s not always a good idea to mix business with pleasure, but mixing it up a little bit, as I’ve done for the past week, can be fun, productive and benefit your work and your lifestyle. Or your wifestyle…? Your lork…?

Happy worlidays, everyone :-)

What do you think?
If you take your laptop with you on holiday or ‘mix it up’ as I’ve done, share your thoughts in the comments. We’d love to hear your tips and experiences!

San Sharma (@WorkSnugSan) is community manager at WorkSnug.

Comments

A ‘worliday’, according to Financial Times columnist Lucy Kellaway, is “a bit like a holiday and a bit like work.” By coincidence, I’m on one now! If you take your laptop on holiday with you too, these tips are for you.

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1. Break some rules
   You’re already taking your laptop with you on holiday. You may as well break some other rules too. Don’t start work in your pyjamas? Balderdash. You’re on worliday. Work where you like.
2. Clear out your inbox
   Too busy with the day job to spend time on your inbox? Pop on your vacation message and trek to the top of your email mountain. Imagine coming home with a tan and an empty inbox. Bliss!
3. Get some perspective
   One of the best things about working away from your usual laptop-friendly workspaces is the perspective it can give you on your projects. In fact, why not ditch familiar tools for a notepad, and look for the answer down the barrel of a biro?
4. Do that thing.
   Is there something you’ve been putting off for a while? For me, it’s the things that don’t seem productive enough to do in my work time – and not fun enough to do in my spare time either. (I’ll give you an example – sorting out my Evernote notebooks.) A worliday is the perfect time to do those tasks that aren’t too demanding and won’t suffer from a bit of distraction.
5. Reevaluate the way you work
   A worliday is great for a change of pace and scenery, but it begs the question: shouldn’t every day be a worliday? As mobile workers, we can work wherever we like, manage our own time, pick up and pack up whenever we feel like it. But if we’re struggling to keep on top of our inboxes and those little tasks we’ve been putting off, maybe we should think more carefully about the way we work every day.

What do you think?
Do you take your laptop with you on holiday? How do you use the time? How could you make every day like a worliday? Let us know in the comments.

San Sharma (@WorkSnugSan) is community manager at WorkSnug.

Photo credit: ercwttmn